PFRDA

tell a stroy to the news mediaof wrong doing and fauls advertiseing?

I perched a New Compaq computer on 9/17/2009, and about two week after the perched of the computer I started losing file's so I went to tact's sport and they had to do a factory restore on it, and then I lost the Norton Virus Protection that came on the computer, I asked that what to do about it, they told me to go to Norton's web site and get the tactician to re-install it, so I did, but they would only give me 30 days use of the program,I told them the date that I purchased the computer, but that didn't matter to them at all,I only got a 30 package.The problems kept coming with the computer, one after another, files being lost, system locking up, Programs not responding, I continually was on the phone or on line with tact's-sport over the things that were going on with this new system,it's a C Q- 5111F Model, V.A. Pension,I decided to perched a new computer, so I looked in to Compaq web site to see what they had to offer, and decided on this one,I perched it and when it arrived I was so happy, just thinking of getting it set,knowing in my mind that I had a good system,but as it turns out,I received a "Lemon", and the tactician Hp are about the same as the computer, they will tell you something to do to it, just to get you off of the line with them, so they don't have to solve the problem,knowing that after you do what they tell you, you have to restart the computer, and they don't have to fool with you any longer.I Still have a messed up system. I have contacted the supervisors, all the was up to the HP Head Consultant, over the issue's about the computer.The tact's told me that Window Vesta, that came in the computer wasn't worth having, that it had a lot of problem to the program, and told me that I would be better off if I perched windows 7,@ the price of $130.19, that I would like the program a lot better and that it didn't have the problems that Window's Vesta had, that it was much easy- er to use and function a lot better than Window's Vesta did.But they fail to tell me that none of my software for my printer or my web-cam, would work with window's7,I found that out after I installed it into my system, that's how I found that out.I had to go into the web site and down load the programs to each of them in order to get them to work properly, and burn new CD's on the new drivers. Then they told me that my warranty was to be out of date the next month,witch was Sept.,they said that I need to update my warranty, in order to be able to get tact-sport, to help me with solving problems with the computer, and that I would have to pay to get the tactician to help me solve a problem,if I need help, that they advised me to perched a extended warranty, it would be to my advantage, it was $79.99 + $6.80 a total of $86.79, but they fail to tell me that, in actuality I was only getting a one year warranty,instead of a two year warranty, so when I saw that, I contacted HP support, and asked them what was the meaning of that, they told me that the warranty went back to the day i perched the computer and one more year, I asked them to repeat what they said one more time? They said the the warranty went back to the date of the computer and one year more,I asked them what happened to the warranty that came with the computer, that was what was going to run out, the next month, they kept on double taking to me, I got so mad , so I contact Hp company, and sent them a email over what had been told to me,and told them a piece of my mind also, then to night around 4:30pm, I received a call from the HP Head Consultant,over the issues, and the thing's that were going on on my computer and had been going on on it since two week's after the perched of it.I asked him about the warranty, he started the double talk to, I said waite a minute,you mean to tell me that I perched the computer on 09-17-2009 and that it came with a one warranty, he said yes, I then asked him, now that the warranty is about to run out and I perched a new two year warranty on the computer on 08-04-2010, that I only get one year of warranty, that I'm actuality paying for the first years warranty buy perching this new two warranty, he said yes, that if I wanted a two warranty,I would have to perched a three year warranty,in order to get a two year warranty. I told told him that I wanted a refund on the warranty that I perched, and that I was going to let everyone know across the internet, new media and who ever else I could about the way HP does Business,in ripping there costumer's off, like they have me.I have proof of what I'm telling you, here lately I've been printing out the Chat session from the online tact support, receipts of the perches of the software that they told me I needed to buy in order to keep my computer up and running properly.what HP.INC. is doing to there costumer's. own a HP.Product.Thanks for checking this out.Mr. Edward Vorti

Public Comments

1. i was going to answer your question, but after countless grammer mistake and spelling errors (you know this has spell check right) and only two sentences in, i refused and gave up.